Orion Knowledge Base

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Orion Administration

  1. Orion Administration Overview

    The Orion Law Management Systems Administration and Practice Management program allows you to manage clients, contacts, cases

  2. System Setup

    The System Setup group in the Orion Administration Task Bar provides for the setup system-wide default settings for

  3. Action Setup

    The second category in the System Setup Group is Actions. Actions are types of activities that are done on

  4. Contact and Case Setup

    Guide is attached. Please download. Contact_and_Case_Setup.pdf

  5. Tables and Views

    The Tables and Views Group in the Orion Administration Task Bar is for creating and modifying custom tables and

  6. Document Library Admin Guide

    Please download the document attached. Document_Library.pdf

  7. Critical Dates Admin Guide

    Please download the document/guide that is attached on this webpage. Administration_Guide.pdf

  8. Orion Usage of User ID

    Before discussing the usage of User ID in Orion, there are several types of IDs that need to be defined.

  9. Target Rate and Cost Rate

    The Target Rate and Cost Rate fields may be used in any manner your firm desires, and reports can be

  10. Using a Personal Dictionary for Spell Check

    Orion is installed with two lexicons: LEGAL.DCT and ORION.DCT. LEGAL.DCT cannot be modified and

  11. Message that there are not enough timekeeper licenses when attempting to add a Timekeeper

    Open the Orion Admin Program. Click on System Information in the Orion Side Bar.

  12. Inactivating a Timekeeper

    You cannot delete a Timekeeper if there is any activity in the system for the Timekeeper’s ID. Instead, you

  13. Preventing an User from Accessing Orion

    There are several ways you can handle this outside of the Orion program, including removing the User’s

  14. Changing the Default “Assigned To” on a Section of the Client-Matter Intake Form

    When the individual normally responsible for a section of the Client Intake Form and/or the Matter Intake

  15. Copying Rates from One Timekeeper to Another

    Go to the Orion Administration program. Go to User Setup, then Users.

  16. Creating a New Security Group by Copying an Existing Group

    Open the Orion Administration program, access the User Setup Group and click on the Security Groups icon.

  17. Firm Name Change

    If the firm name is stored as a text box on the invoice format, you may edit each format one at a time to

  18. Merging a Contact Type or Case Type

    In the Orion Administration program, access the Contact/Case Setup section and then click on the Contact

  19. Security rights to edit and delete public views

    The ability to do this is controlled by the security setting underneath Application.

  20. Assignment Event Settings

    These settings control what settings are globally passed along to all attendees when a Task or

  21. View Column Settings

    This section controls what fields the User will have available when in Contacts, Matters or Events. The

  22. Adjusting Objects in Document Library Such as Letterhead or Fax Coversheet

    In some cases you may need to change the letterhead or fax coversheet. These adjustments could need

  23. Home Page that Launches when Orion loads – How to turn off or disable

    Go to Orion Administration. Click on System Information. Click on the Other Tab.

  24. Security Settings that Allow Change of Client Address

    To allow Users to change the billing address of a Client without giving them access to File Maintenance,

  25. File Maintenance Rights Without Rights to Manage Users

    To give Users rights to File Maintenance without allowing them access to Manage Users, go into Orion

  26. Giving access to Bill Preparation for changes to Fee Descriptions Only

    To give Users rights to use Bill Preparation but limit them to changes to fee descriptions only, go into

  27. Rights to Bill Preparation with No Ability to Change Bill Amounts

    To give Users rights to use Bill Preparation but limit their ability to change bill values, go into Orion

  28. Giving Access to Billing Manager for Invoice Reprints Only

    To give Users access to the Reprint Invoice features through the Billing Manager without allowing them to

  29. Copying a Security Group

    To create a new Security Group by copying another, take the following steps:

  30. Assigning Security Group to Multiple Users

    You can either edit each User record or you can edit multiple records at a time. To change multiple

  31. Changing Gender Designation on Multiple User Records

    To edit the Gender designation on multiple User records, open the User Manager through Orion

  32. Changing Capitalization on User Sort Name

    To change the Sort Name of multiple User records to all upper case or to initial caps, open the User

  33. Rights to File Maintenance Matter Manager

    To give an User access to File Maintenance Manager without giving the User full rights to File

  34. Timekeepers

    The WIP for the inactive Timekeepers will still be available for billing. Keep in mind that when running

  35. Adding a Contact Relationship Type

    You can add an unlimited number of Contact Types through the Orion Administration program. Open

  36. New Matter Not Showing in AP Entry – Matter Look-Up

    Update: If your Orion software has been updated after April 2014, you can try going to the Help menu in

  37. Rights to Edit Client and Matter Records without Rights to File Maintenance

    To give an user rights to edit Client and/or Matter records without giving them full rights to File

  38. Matters Not Defaulting to Client Settings for Validate Cost Images

    If you want new Matter records for a Client to default to the Cost Validation settings on the Client record,

  39. Allowing Users to Access File Maintenance without Access to Rates

    To give an User rights to everything in File Maintenance except the ability to view and/or edit Rates,

  40. Can I Give Users Rights to Add/Edit Service/Activity Codes Without Giving Rights to File Maintenance Manager?

    To give Users rights to add/edit Service/Activity Codes without giving them rights to File Maintenance

  41. Finding Table Where Custom Data is Stored

    Custom data is written to a separate database called CustomData versus the normal OrionData database.

  42. Critical Dates – Venues

    The Venue Category under Critical Dates in the Administration program is used to set up the location,

  43. Changing your Firm Address in Orion Admin

    Open the Orion Admin program. Go to System Setup, then System Information on the left sidebar, and

  44. Critical Dates – Date Rules

    The Date Rules section allows you to define the Holiday calendar and determine what should happen

  45. Critical Dates – Protocols

    When Critical Events are created, they can be added by Protocol. A Protocol is a pre-defined set of Events

  46. Document Library – Document Types

    The Types Category is used to create document types such as memos, fax forms, and letters. Each merge

  47. Document Library – Categories

    The Categories section of the Document Library is used to create document categories such as

  48. Document Library – Merge Forms

    The Merge Forms category is used to create the actual merge documents to be used from within Orion

  49. Unable to Assign a Level for an User

    If the Level is grayed out and you can’t pick anything from the drop down, check to make sure the User is

  50. Security for Changing Rates

    We’ve run into a huge issue lately where rates are being changed. I believe this is happening in Time

  51. Timekeeper Changing Last Name

    If all you want to do is to change the User’s last name, you just need to call up the User Record (File

  52. Setting up User Short-Cut Keys in Orion

    If you are having an issue with shortcuts not working for an User, the first item to check is to make sure the

  53. Preventing Users from Purging Conflicts History or Rebuilding Indexes

    You may go to Orion Administration, and, under security settings for the Security Group for the User, you

  54. Write Ups and Write Downs Access in Bill Preparation

    If the Security Group for the User has the settings for “Bill Prep-Excluding Bill Values” set to Full this will

  55. Removing a Stage of an Intake Form

    Go to Orion Administration, click on Intake Setup and then on Matter Intake. Highlight the Stage (which

  56. Duplicate Login ID not Allowed Error

    Full Error is: Persistent Error: Unable to Save Object [TBOPerson], Duplicate Login ID not allowed.

  57. Putting Notes Field in Additional Matter Information on Intake Form

    Please read this article on how to fill out the below field from the intake form.

  58. Impact of Inactivating a Timekeeper

    The only thing inactivating a Timekeeper really impacts is the ability to enter new fee transactions for that

  59. Sharing a Custom Report

    If you have created a custom report on your Site-Defined tab and want to make sure the User can “see”

  60. Document Linking, How to Add a Type of PDF

    To have the screen associate a .pdf extension like the below screenshot you need to set up an Action Type.

  61. Changing Timekeeper from Associate to Partner

    Prior to changing the Timekeeper from Associate to Partner, it is suggested that you run your bills and all

  62. Prevent Users from Deleting Public Views or Grid Detail Reports

    If Orion has been updated after April 2014, you have two new security options that can be set to prevent

  63. Matter Status – Proxy Not Required Security Setting

    This security setting controls whether or not an User can open certain matters in Matter Status. If this

  64. Rights for Conflicts Searches Only

    For each Security Group that you want to restrict in this manner, make sure the settings related to

  65. Rights for Records Management Searches Only

    To provide “Search Only” rights to users in Records Management, your settings in the Security Group

  66. Adding an Action Type

    Action Types are set up through the Orion Administration Module. Open Orion Administration and then

  67. Copying Rates to an Existing Timekeeper

    If you are copying rates to a Timekeeper that already has existing rates, you should copy them in the

  68. Set Up for Prefixes and Suffixes – Look ups under the Full Name Button in Contacts

    If you go to the Orion Administration Program and click on System Information there is an option for Full

  69. Default Fields for Prefix, Suffix, Contact Types, Contact Relationships and Matter Relationships

    Dr. Miss Mr. Mrs. Ms. Mr. & Mrs. Dr. & Mrs. Honorable

  70. Export and Import Custom Tables

    Go into the Admin program, then Tables and Views, then Tables.

  71. Error or Warning – Current Person is not Set Up with a Valid Dataview Profile

    Go into the Orion Administration program. Click on User Setup on the left side tool bar.

  72. Adding a Matter Relationship

    To add a Matter Relationship, you must open the Orion Administration program. Once you have that

  73. Setting Up the System for the Summary Compiler (Dashboards)

    There are several setup options for the Orion Summary Compiler, and they are all found in Orion

  74. We purged our audit trail file but the size of the file on the server did not get any smaller.

    When records are purged from the Audit Trail (or deleted from any data file), the records are removed

  75. Orion Administration Manual

    Download/open the attached file to review the Orion Administration Manual.

  76. Will I Be Able to See the Time of an Inactive Timekeeper?

    Yes – the only thing inactivating a Timekeeper does is to prevent you from entering any new time on the

  77. User Accidentally Hitting F9 instead of F10 to Save a Fee Transaction

    You cannot turn off the feature, but you can assign a different “key” to the Clear function. To do this, open

  78. Security by Location Code

    Is there a way to limit what a certain location can access? In other words, we are opening an office that

  79. Status Codes on Fee Entries ~ Audit Trail

    When viewing the audit trail for a fee entry, what do the various Status Codes mean?

  80. Setting up Shortcuts

    If you are having an issue with shortcuts not working for an User, the first item to check is to make sure the

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