1. Check to see if there are any unposted items in GL Manager for the account number in question (unposted items will not update Account Status).
2. Check to see that the correct period/year was used when posting the checks/vouchers. This can be done in Vendor Status by “right-clicking” on one of the checks in question and choosing View GL Transactions. You will be able to see the period and year used during posting.
3. Run an Account History for cash account(s) used when you ran the checks. Select a status of “Unposted and Unapproved”. Identify the ones that were posted to the wrong period when the checks were done in AP Manager. Call up each transaction number and correct the period and “Save.”
SN: If you would like for Orion to change them globally, please know that this is a billable task. You will need to identify the range of transactions to change. If there are multiple periods included, the global change will place them all in one period, and they will not be separated. If they need to go to different periods, you will need to change them manually in the system.