The problem is the Rate Code assigned to the Client-Matter on the Fee Entries has an “Effective Date” of 01/01/2011 and cannot be made active or used on any entry entered with dates prior to January 2011. Change the Effective Date on the Rate Code to a date on or before the first Incomplete Entry. Go back into Fee Entry and call up each transaction. Enter through the Client-Matter field and you should see the Rate Code field populated and the Amount field calculated. Save the transaction.
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Rate Code Field and Amount Field Not Calculated on Incomplete Time Entries
Orion Desktop
Rate Code Field and Amount Field Not Calculated on Incomplete Time Entries
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