“When I reprinted an Invoice, the Payment that was originally on there is no longer showing. What happened to it?”
In some instances a portion of the payment may have been applied to a different Matter or Matters. You may have also only partially applied the payment or not applied it at all and posted it as a partially applied transaction. At this point, Orion would have created a Retainer Balance so check Matter Status to see if there is a Retainer Balance for the Client-Matter. The payment may also have been reversed since the Invoice was originally printed.