Trust Deposits (TDP) are records of cash receipts and are not applied to invoices. Therefore, they cannot be reversed. There are two options for handling the “removal” of a Trust Deposit (assuming it was not created by a process in Accounts Payable).
1. If the Trust Deposit has not been through an invoicing cycle (and the trust balance has not already been used), you may delete it by opening it in the AR Entry window and clicking the DELETE Button.
2. If the Trust Deposit has been through an invoicing cycle, you will not be able to delete the record. Instead, you will need to enter a TDS (Trust Disbursement) transaction in the amount of the erroneous Trust Deposit. You may want to make a note in the Description field of what you are doing and why.
If you are deleting the Trust Deposit (TDP) because it was returned for non-sufficient funds (NSF), we recommend you not delete the transaction but instead enter a TDS through AR Entry with a note in the Description field that the TDS is removing the trust balance due to the original deposit being returned as NSF.
NOTE: Trust Deposits created by adjustments in the Accounts Payable module may never be deleted.