Retainer Deposits (RDP) are records of cash receipts and are not applied to Invoices. Therefore, they cannot be reversed. There are two options for handling the “removal” of a Retainer Deposit (assuming it was not created by a process in Accounts Payable).
1. If the Retainer Deposit has not been through an invoicing cycle (and the retainer balance has not already been used), you may delete it by opening it in the AR Entry window and clicking the DELETE Button.
2. If the Retainer Deposit has been through an invoicing cycle, you will not be able to delete the record. Instead, you will need to enter a RDS (Retainer Disbursement) transaction in the amount of the erroneous Retainer Deposit. You may want to make a note in the Description field of what you are doing and why.
NOTE: Retainer Deposits created by adjustments in the Accounts Payable module may never be deleted.