You most likely have your Apply Order set to apply to Costs or Expenses only. Call back up your payment and right click in the apply grid (where open Invoices are listed). Choose the Adjust Apply Order option and make sure there is a check mark next to all options.
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Orion Accounts Receivable
Full Amount of Payment will Not Apply Even Through There is AR
Orion Accounts Receivable
Full Amount of Payment will Not Apply Even Through There is AR
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