If the Attorney wants you to regenerate the Invoice for any reason other than a change in a Fee Description, you must unpost and void the Invoice. Since you have already applied a payment to the Invoice, you must first reverse the payment. The following steps should be taken:
1. Use the Reverse Posted Application program (AR Manager, ACTION, Reverse Posted Application) to reverse the Payment applied to the Invoice. Whether or not you delete the original transaction is dependent on your internal procedures and the types of management reports you run.
2. Use the Unpost Invoices Program (Billing Manager, ACTION, Unpost Invoices) to unpost and void the Invoice.
3. Make the changes requested by the Attorney using the Bill Preparation program (Prebill Manager, ACTION, Bill Preparation) and then print a new Invoice (GENERATE INVOICE Button in Bill Preparation).
4. Post the Invoice by accessing Billing Manager, ACTION, Post/Void Invoices.
5. Call up the Payment in AR Entry, apply it to the invoice and SAVE AND POST the Payment transaction.
If the only change(s) requested by the Attorney are changes to a Fee Description, you do not have to take the above steps. Instead, locate and open the Fee transaction(s) in Fee Entry and make the necessary changes to the Description. After all text changes have been made, reprint the Invoice.